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Date ArticleType
4/17/2018 Member News
United Collections Bureau, Inc., Creates 600+ Jobs with New Service Center at River Ridge

JEFFERSONVILLE, IND. (April 17, 2018) – One Southern Indiana (1si), the chamber of commerce and economic development organization for Clark and Floyd counties, Ind., announced today United Collections Bureau, Inc., (UCB) will be creating a new business process outsourcing and collection call center in the River Ridge Commerce Center.    UCB, which is headquartered in Toledo, Ohio, intends to lease space within an existing facility at 200 Patrol Road, Jeffersonville, Ind.  The location was chosen by company officials after an analysis narrowed the scope down to four states: Georgia, Indiana Kentucky and South Carolina. The $2.48 million project will create more than 600 new positions, with an average wage of $18.22 per hour by 2022.

“We considered various sites for our new business process outsourcing and collection call center and found Jeffersonville, Ind., to be the location to best suit our current needs. This space will allow us to better serve our clients,” said Chief Operating Officer Michael Karosas. “My thanks to the State of Indiana and One Southern Indiana for their assistance in helping UCB find this new facility location. We look forward to becoming an active member of the Southern Indiana business community.”

The Indiana Economic Development Corporation (IEDC) board of directors offered United Collection Bureau up to $3,500,000 in conditional tax credits based on the company’s job creation plans, and up to $150,000 in training grants. These incentives are performance-based, meaning until Indiana residents are hired, the company is not eligible to claim incentives.   The company’s location also affords it the opportunity to apply for benefits through River Ridge Commerce Center’s Urban Enterprise Zone.

"We're excited to welcome UCB to Indiana and grateful for the good jobs they’ll create for Hoosiers," Governor Eric J. Holcomb said. "Companies like UCB continue to take advantage of our pro-growth business environment and skilled workforce. As a state, we’ll continue to equip businesses with the tools and stability they need for success today, tomorrow and in the years ahead."

“We are thrilled to welcome United Collection Bureau, Inc., to our business community,” said 1si CEO and President Wendy Dant Chesser. “UCB is bringing more than 600 new jobs and paying wages higher than the Clark County average.  This benefits our region not only in increased commerce, but also because they will be utilizing unoccupied space efficiently by moving into an existing building.  One Southern Indiana stands ready to assist company leaders in achieving their immediate and future goals.”

About United Collections Bureau, Inc.:

UCB provides business process outsourcing and collection call center services for the financial, healthcare and government services industries. For more than 58 years, the company has been developing customized and flexible services and solution tailored to the needs of its clients. For more information about United Collection Bureau, Inc. visit

About One Southern Indiana:

One Southern Indiana (1si) was formed in July of 2006 as the economic development organization and chamber of commerce serving Clark and Floyd counties. 1si’s mission is to provide the connections, resources and services that help businesses innovate and thrive in the Southern Indiana / Louisville metro area.

Since its inception, the organization has evolved to include a three-prong approach to serve its members and investors. Business Resources, as the chamber side of the organization, encompasses membership, signature events and programs which support and encourage business growth; Economic Development works to grow the regional economy through the attraction of new commerce and assists with retention and expansion of existing businesses; Advocacy supports businesses at the government level by engaging in the initiatives to preserve, protect and promote a business friendly environment free of obstacles to growth and development of commerce. For more information on One Southern Indiana, visit     


United Collections Bureau, Inc., Anne Bulla – 336.869.1960;

One Southern Indiana - Suzanne Ruark - 812.206.9050;